Dataclay — Automating Digital Production
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Register
    • Login

    Error Messages When Installing Templater on macOS 13.x (Ventura)

    Scheduled Pinned Locked Moved
    Announcements
    1
    1
    250
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Jeffundefined
      Jeff
      last edited by

      Hello everyone,

      We recently discovered that some changes to the latest version of macOS, Ventura, have resulted in some users encountering difficulties installing Templater. These issues typically present as an error message at the end of the Templater installation routine that reads, “The installation failed.”
      Screenshot 2023-02-09 at 9.04.08 AM.png
      This error message should not affect the installation of the Templater plugin and can be disregarded for now. If you encounter this issue, we recommend checking to see if the Templater Effect can be run from within After Effects normally.

      If you receive this error and are still unable to run Templater, please feel free to get in touch with us at support@dataclay.com, and we’ll do whatever we can to help you get up and running.

      Thanks, and happy rendering!

      1 Reply Last reply Reply Quote 0
      • First post
        Last post