Layout Panel not working with images and footage

yansfeld

Hello,

I’m suddenly not able to get the layout options to work with images and footage. Some more info:

Layout options for text are working
Image and footage layers are dynamically updating from my data source, just not responding to the layout panel
I was experiencing this problem on 2.9. I upgraded to 3.0 to see if it would fix the issue
I confirmed that the new “Use Templater’s Layout Engine” box was selected in 3.0
Restarted After Effects and my PC

Any ideas what else I can try to troubleshoot?

Thanks!

Jeff

Hmmm, that’s quite odd. If you were having this issue with Templater 2.9.7 as well as 3.0, I don’t believe the “Layout engine” option would be a factor since that wasn’t added until the latest release.

The first thing I would check would be to see if the Templater layout engine is working on a brand new document. I’d suggest creating a new doc, adding a single text line, applying Templater, and setting the “Align To” option to “Top”.

If a new document can use the Template layout options, we might be dealing with an Expression or Plugin overriding Templater’s layout features. We’ve used Expressions in the past to perform certain types of formatting that aren’t available with the basic options in Templater, and it’s possible that some residual code or another layout plugin may be causing this issue.

If the layout still doesn’t work in a brand new .aep file, we’re probably looking at a situation where Templater is corrupted or installed incorrectly. If that’s the case, I’d recommend fully removing all versions of Templater from the system and downloading a fresh copy of the installer from the Dataclay website.

Keep in mind that Templater 3.0 is split into two installers, Standard and Legacy. Standard is for AE 2022 and above, and Legacy is for 2021 and below. If you continue to have issues, we’ll probably need to take a look at some screenshots of the project, the layer or layers in question that aren’t formatting, as well as the Templater Preferences window. We’ll also want to look at the templater.log file for this project to see if there are any clues there.

If we need to go down that road, I’d recommend contacting us directly at support@dataclay.com since the templater.log file, in particular, could contain details you may not want to share on a public forum.

Let us know how it goes, and we’ll see where we need to go from there.

Thanks!

Jon

@yansfeld Have you been able to make any progress, yet? My hunch is that if you look in the templater.log file that should be next to your AEP file, you’ll see that there was a layout issue with one footage layer that is stopping the layout process on the rest of your footage layers.